We are happily writing this letter to talk about Mr. Warren Childers, an exceptional broker who made our whole experience of purchasing our first boat, and a large one at that – simplified, smooth and with ease.
When we first met Warren in December, while looking for a boat, he was a “no pressure”, take all the time that you need kind of guy. He was there to answer questions and help you buy the boat you want, when you were ready to make a purchase. We were initially impressed with his knowledge and patience, being first time houseboaters. We followed up with him in late January, and eventually purchased our Fantasy intra coastal houseboat, which indeed was everything he said it would be.
That’s when the real difference came for us, and for those other customers of his that we have met since. He made the time to work with our schedule, and train us on all aspects of our houseboat. Warren was always 10 minutes or a phone call away, and answered his calls at all hours and weekends. We certainly inundated him with our questions, and he answered patiently every time. His knowledge of boats/yachts is unsurpassed and we recommend him whenever someone expresses interest in our boat. Without hesitation!
Then after all was said and done, we hit a crab pot with our prop, he called the local repair guys to make sure that they had the right parts and if they didn’t - he was going to send them by Fedex the next day. Months later we had an A/C problem and in the next state where we were traveling he called a repair group that he knew and arranged for them to be at our dock the next morning. After that I told him we were going to change his name to “Warren T”.
The wealth of knowledge he has about the building, construction and operating systems of these houseboats is without questions and his commitment to “look after his customers” has cemented our relationship as buyers and future customers. There are other stories of his help that he has given us and other customers - but that is for another conversation!
“Warren T” is the one person you need to get you the right boat you want, and the one to have on your side after the sale. He has become our good friend now and we look forward to a great life on the water!
